Welcome to SpecsOnline!
Thanks for choosing SpecsOnline.co for your eyewear needs. By using our website, you agree to the terms below. We’ve kept it simple, but feel free to reach out if you have questions.
What You Can Expect from Us
At SpecsOnline, we’re committed to providing a top-notch experience when you order specs online:
- Transparent Pricing: What you see is what you pay. No surprises at checkout.
- Secure Payments: Your transactions are protected with industry-standard encryption.
- Quick Delivery: Most orders arrive within 7–10 days (special prescriptions might take a bit longer).
- Real Support: Our team is here to help you find the perfect pair of specs or troubleshoot any issues.
We’re always looking for ways to improve, so your feedback is welcome!
What We Expect from You
When you order specs online with us, we ask that you provide accurate and truthful information. This includes details like your prescription and delivery address. This helps us process your order correctly and get your glasses to you on time.
Our 3D Try-On and face scan features are designed to make your shopping experience easier. Please use them responsibly. And remember, our support team is here to help, so kindness is appreciated.
Orders & Payments
Once you order specs online and place an order, you’ll receive a confirmation email. It’s important to double-check your order details, including your prescription, to avoid any issues.
We accept all major credit cards and other secure payment methods. Payments are processed at the time of your order. If you need to cancel or make changes, let us know as soon as possible. Orders can only be modified before processing begins.
Refunds & Returns
We stand by our products and want you to be happy with your purchase. If something isn’t right after you order specs online with us:
- Returns and refunds are handled according to our Shipping & Return Policy.
- If your glasses arrive damaged or defective, contact us within 7 days, and we’ll work on a replacement or refund.
- Exchanges are available if you decide a different frame suits you better.
We want to make this process as easy as possible. Your satisfaction is important to us.
Privacy & Data Use
Your privacy matters. When you order specs online with SpecsOnline, we collect only the information we need to process your order and enhance your shopping experience.
We use secure encryption to protect your data, including payment and face scan details. Rest assured, we never sell your information to third parties. For more details, visit our Privacy policy.
Using Our Website
By accessing SpecsOnline.co, you agree to use the site responsibly. This means not interfering with the website’s functionality or using it for unauthorized purposes. Our platform is here to help you find the perfect glasses. Please don’t try to hack, scrape, or misuse it.
Our website and tools, like the 3D Try-On Glasses, are provided as-is. While we do our best to make them accurate and helpful, they’re not a replacement for professional fittings
Liability Disclaimer
We take pride in our products, but SpecsOnline isn’t responsible for:
- Issues caused by incorrect prescription details provided by the customer.
- Damages from misuse of our products.
- Variations in fit or appearance when using virtual specs try-on tools.
Local laws apply based on your location, and by using our site, you agree to these terms.
Updates to Terms
These Terms & Conditions may be updated from time to time as our services evolve. Changes will be posted here, and your continued use of the website means you accept any updates.
Contact Us
Have questions? Need assistance to order specs online? Reach out to our team at info@specsonline.co. We’re here to help!